Web App · Dark UI
IT Support Portal
A dark-mode internal IT support portal for ticket management and resolution tracking.
it-portal.jpg
1
central ticketing system
100%
ticket visibility
Dark UI
design system
Challenge
Internal IT support requests were scattered across email and chat with no central tracking — slow response times, no visibility.
Approach
Built a dark-mode internal portal for submitting, tracking, and resolving IT tickets, with clear status visibility for both staff and IT.
Outcome
Ticket response and resolution became trackable and accountable for the first time.